Order Processing
Orders are processed and shipped within 3–5 business days. Once your order is on its way, you’ll receive tracking information so you can follow its journey.
Need to make a change? If there’s an issue with your order or you would like to cancel it, please contact us at info@blem.ca as soon as possible. We’ll do our best to help before your order ships.
Shipping
Free Canadian shipping on orders over $100 CAD.
We aim to get your order to you as smoothly as possible. Orders are shipped via Canada Post or UPS, and tracking information will be provided once your package is on its way.
For international orders, local duties, taxes or customs fees may apply depending on your destination.
Returns
We want you to feel confident about your purchase. If something isn’t right, eligible items may be returned within 15 days of delivery.
Returned items must be in their original condition. Gift cards are final sale and cannot be returned.
To start a return, please contact info@blem.ca before sending your item back. We’ll provide return instructions after you contact us. Once your return has been received and approved, your refund will be issued to your original payment method.
If you have any questions about your order, shipping or return, reach out to us at info@blem.ca — we’re happy to help.
